1. Introduction

MMXX Dynamics Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our Decentralised as a Service (DaaS) solutions.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Information

Company Name: MMXX Dynamics Ltd

Registered Address: 1 Concourse Way, Sheffield, England, S1 2BJ

Email: enquiries@mmxxdynamics.com

Phone: +44 (0) 330 133 0508

MMXX Dynamics Ltd is the data controller responsible for your personal data collected through this website.

3. Information We Collect

3.1 Information You Provide Directly

• Contact Information: Name, email address, phone number (when you use our contact form or request a quote)
• Business Information: Company name, job title, business requirements
• Communication Data: The content of your messages, inquiries, and feedback

3.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system
• Usage Data: Pages visited, time spent on pages, click patterns, error logs

3.3 Information from Third Parties

We may receive information about you from business partners, contractors, and technical service providers.

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To provide DaaS solutions and related services
• To send service-related communications and updates
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud
• To send marketing communications (with your consent)
• To analyze website usage and optimize user experience

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: For marketing communications
• Contract: To provide our services and respond to inquiries
• Legitimate Interests: For business operations, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Third Parties

We may share your personal data with:

• Service Providers: Including AWS for email services, hosting providers, and analytics services
• Professional Advisors: Lawyers, accountants, and business consultants
• Regulatory Authorities: When required by law or to protect our rights
• Business Partners: With your consent, for collaborative services

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

7. Data Retention

We retain your personal data for:

• Contact form submissions: 2 years from last communication
• Customer records: 6 years after end of business relationship (for tax and legal purposes)
• Marketing lists: Until you unsubscribe or request removal
• Technical logs: 90 days

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent

To exercise any of these rights, please contact us at enquiries@mmxxdynamics.com. We will respond within one month.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection
• Secure data backup and recovery procedures

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK, including:

• United States (for AWS services)
• Other countries where our service providers operate

We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions where applicable.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: enquiries@mmxxdynamics.com
Phone: +44 (0) 330 133 0508
Post: MMXX Dynamics Ltd, 1 Concourse Way, Sheffield, England, S1 2BJ

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113