Enterprise Web Platform Modernisation
Regional Healthcare Provider • 18 weeks
Challenge
A healthcare provider was operating with a legacy patient portal that suffered from poor performance, limited mobile support, and difficult integration with their clinical systems. The outdated system was hampering patient engagement and creating bottlenecks for administrative staff.
Solution
We rebuilt their patient portal from the ground up using modern web technologies, creating a responsive, accessible interface that integrated seamlessly with their existing clinical information systems. The new platform included real-time appointment booking, secure messaging with healthcare providers, prescription management, and medical record access. We implemented robust API layers to connect with multiple backend systems and ensured full compliance with healthcare data protection standards.
"The transformation has been remarkable. Our patients now have a modern, intuitive platform that they actually want to use, and our staff have seen significant time savings in administrative tasks."
Key Results
Page Load Time
Improved from 5s to under 2s
Mobile Usage
Increased from 15% to 68%
Patient Portal Adoption
3x increase in active users
Administrative Efficiency
40% reduction in manual appointment processing
Technologies